1. Introduction
Blue Horizon Energy FZE ("we", "us", "our") is committed to protecting the privacy and security of our clients' and website visitors' personal information. This Privacy Policy outlines the types of data we collect, how it is used, and the measures we take to keep it secure in compliance with applicable data protection laws.
2. Information We Collect
We may collect personal identification information including, but not limited to, your name, email address, phone number, corporate details, and job title when you voluntarily submit inquiries through our contact forms or request quotes (RFQ). We also collect non-personal data automatically, such as browser types, IP addresses, and browsing patterns to improve website performance.
3. How We Use Your Information
The information we collect is primarily used for the following purposes:
- To respond to your inquiries and fulfill RFQs (Requests for Quote).
- To provide customer support and improve our B2B services.
- To send periodic emails regarding corporate updates, market insights, or service announcements (only if opted-in).
- To analyze website usage and improve user experience.
4. Data Security & Sharing
We implement robust security measures to safeguard your personal data from unauthorized access, alteration, or disclosure. We do not sell, trade, or rent your personal information to third parties. We may share necessary information with trusted partners (such as logistics or inspection agencies like SGS/Saybolt) strictly for the purpose of executing requested physical commodity transactions.
5. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or request the deletion of your personal data stored with us. To exercise these rights or raise any privacy concerns, please contact our data protection team.
6. Contact Us
If you have any questions regarding this Privacy Policy, please reach out to us at contact@bluehorizonenergy.org or visit our corporate office at P6-ELOB Office No. E2-123G-11, Hamriyah Free Zone, Sharjah, United Arab Emirates.